Clarion Monuments: Customized Memorials Made With a Personal Touch
(Photos by Dave Cyphert of ProPoint Media Photography)
The business has been serving the area since 1955. It was opened by Paul McKee, and three generations have owned and operated the business. Steve Aaron (pictured above), McKee’s grandson, is the current owner of Clarion Monuments.
In sixty years, things have changed a lot.
Computers are used to laser engrave artwork, such as portraits and custom scenes, onto tombstones and other memorials. New stone options are available, as well as new designs for cremation vessels.
One concept – the most important one – has not changed: the tradition of caring for the customers’ well-being.
Aaron told exploreClarion.com, “We are committed to putting the needs of our clients first.”
“We treat each memorial as if we are creating one for our own family. People can be in a very vulnerable state, and we aspire to make choosing a memorial as easy and comfortable as possible.”
Aaron expressed that each memorial should preserve special memories and convey the accomplishments and relationships that make life special. Clarion Monuments offers the technology to customize designs to every special circumstance.
All designing and manufacturing are done in house, which reduces turn around time and cost.
Families are able to look through sizable displays of memorials, both indoor and outdoor, at its location on Route 322 and then actually see on the computer screen how the design will appear. Doing all the work in-house allows memorials to be finished in days, rather than weeks, or even months.
Besides creating new memorials, Clarion Monuments offers cleaning and restoration, on-site lettering, pre-planning, veteran services, pet memorials, and accessories. A Forever Warranty is guaranteed, and high-quality options are available for all budgets.
Clarion Monuments follows six core values:
– Promoting a caring environment;
– Providing superior creative services;
– Perfecting proven industry traditions;
– Pursuing innovative advancements;
– Delivering the best value in memorials; and
– Ensuring long-term satisfaction.
The business continues to grow, having added two employees in 2018. Technology upgrades were also added to the laser engraving system. This year, Aaron hopes to expand the Granite Creations series of custom memorials and add a production management system to shorten the time it takes from drafting to fabrication.
“One of our core values is valuing our clients,” Aaron said. “When someone comes to see us, they recognize that they are important to us. A lot of them tell me that they feel like the business exists for them, and we just aren’t in it for the business.”
“It’s important to have a good rapport early with the customers and gain their trust. If we can talk with them about what they want and what they like, we’re better able to create a unique and personalized memorial for them.”
Clarion Monuments can be contacted at 814-764-3523 or at www.clarionmonuments.com.
Ron Wilshire and Karen Hazlett contributed to this article.
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