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Featured Local Job: Insurance Customer Service Representative

Wednesday, February 26, 2020 @ 12:02 AM

Posted by Tyler Ochs

Burns and Burns Associates, Inc. is looking to better their company by hiring motivated workers who care about our customers.

With a family-oriented office environment, Burns and Burns Insurance is searching for a qualified candidate who is ready and willing to learn how to best serve their clients.

There is no ceiling to your success!

Responsibilities include but are not limited to:

  • Service a designated group of customers, manage and press customer requests including changes to policies; review billings, account reviews, and endorsements.
  • Provide quotes, proposals, and bind coverage as needed according to insurer guidelines.
  • Provide support to producers and/or Senior Account Executives: The CSR should be responsive to customer inquiries and requests, in order to foster new-business opportunities (including by identifying cross-selling opportunities), maintaining customer relationships and building customer loyalty.
  • Conducts periodic service calls for designated customers

Qualifications/ Skills
Education: High school diploma
Experience: insurance experience is a plus
As well as:

  1. Strong time management skills
  2. Attention to detail- job requires being careful about details and completing tasks thoroughly
  3. Integrity- job requires being honest and ethical
  4. Concern for others- job requires being sensitive to others’ needs, feelings, and being helpful on the job
  5. Adaptability- job requires being open to change and to consider variety in the workplace
  6. Initiative- job requires a willingness to take on responsibilities and challenges

Burns and Burns Benefits/ Offerings

  • Family-oriented environment/culture
  • Vacation and sick time
  • Paid holidays
  • 401K & profit sharing
  • Health insurance, flexible spending account, group life insurance, long-term disability
  • Multiple carrier appointments. Unlike captive agents, we represent over 60 carriers, which means we are able to assist our clients with more options to best fit their needs


Email resume to or send to the following address:

PO Box 786
Clarion, PA 16214

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