Siegel Insurance is a leading insurance agency seeking a customer service-oriented individual to join their team as a Customer Service Associate.
The ideal candidate will have excellent communication skills, a positive attitude, and a desire to learn and grow in the insurance industry.
Responsibilities:
- Respond to customer inquiries via phone, email, and in-person.
- Process policy changes and update customer information in our system.
- Assist customers with claims and billing inquiries.
- Provide excellent customer service and build strong relationships with clients.
- Collaborate with team members to ensure customer satisfaction and retention.
- Learn and understand insurance products and services to effectively communicate with clients.
Requirements:
- High school diploma or equivalent.
- Customer service experience preferred, but not required.
- Strong verbal and written communication skills.
- Ability to multitask and work in a fast-paced environment.
- Proficient in Microsoft Office and experience with CRM software is a plus.
- Property and Casualty license preferred, but not required.
We offer a competitive salary and benefits package, ongoing training and development, and opportunities for growth within the company.
If you are a team player with a passion for helping others and a desire to learn, we encourage you to apply for this exciting opportunity.
Please email resume to [email protected].
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