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Siegel Insurance is a leading insurance agency seeking a customer service-oriented individual to join their team as a Customer Service Associate.

The ideal candidate will have excellent communication skills, a positive attitude, and a desire to learn and grow in the insurance industry.

Responsibilities:

• Respond to customer inquiries via phone, email, and in-person.
• Process policy changes and update customer information in our system.
• Assist customers with claims and billing inquiries.
• Provide excellent customer service and build strong relationships with clients.
• Collaborate with team members to ensure customer satisfaction and retention.
• Learn and understand insurance products and services to effectively communicate with clients.

Requirements:

• High school diploma or equivalent.
• Customer service experience preferred, but not required.
• Strong verbal and written communication skills.
• Ability to multitask and work in a fast-paced environment.
• Proficient in Microsoft Office and experience with CRM software is a plus.
• Property and Casualty license preferred, but not required.

We offer a competitive salary and benefits package, ongoing training and development, and opportunities for growth within the company.

If you are a team player with a passion for helping others and a desire to learn, we encourage you to apply for this exciting opportunity.

Please email resume to chance@siegelinsurance.net.